Contact Us at Cardmarket
Welcome to Cardmarket, the leading marketplace for trading card games! We're here to help you with any questions, concerns, or inquiries you might have regarding our services, your account, or general marketplace operations.
Below you'll find the best ways to get in touch with the Cardmarket team, categorized to help direct your query to the right department for a faster and more efficient response.
Get in Touch
📧 Email: contact@cardmarket.com
📝 Response Time: 24-48 hours
For most general inquiries, account support, technical issues, or questions about buying and selling on Cardmarket, please use the email address provided above. We strive to respond to all messages within the specified timeframe.
Content Inquiries
If you have questions related to specific product listings, game data, card information, or suggestions for improving our content database, please contact us via the main email address. Include as much detail as possible to help us understand and address your inquiry promptly.
DMCA & Copyright Infringement
Cardmarket takes intellectual property rights seriously. If you believe that content on our platform infringes upon your copyright, please report it to us in accordance with our Digital Millennium Copyright Act (DMCA) policy. For detailed instructions on how to submit a DMCA notice, please visit our DMCA Policy Page.
We require a comprehensive notice that includes identification of the copyrighted work, identification of the infringing material, your contact information, and a statement of good faith belief that the use is not authorized.
Advertising & Partnerships
For businesses, brands, or individuals interested in advertising opportunities, strategic partnerships, collaborations, or media inquiries with Cardmarket, please reach out to us directly via our primary email address. Please provide a clear subject line and a brief overview of your proposal to ensure it reaches the appropriate team member.
We look forward to hearing from you!